Workplace Conflict in Healthcare

Conflict in the changing healthcare environment is prevalent. Everyone is stressed and sometimes out of control! This book allowed me as a manager to better understand the core of why workplace conflict exists. I also learned tools to be able to lead my staff past the conflict. It was a real eyeopener! Every maanger should read it!

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A Great and Very Useful Resource

I bought this book after reading an excerpt in 'O' magazine. What initially interested me was the author's approach to making change. The book is even better than I'd hoped. Anna's approach is simple, personal and very practical. And becuase she illustrates her suggestions with stories from her own experience the book is easy to read.
I also liked that I could start trying her suggestions right away- even before finishing the book. Following just two of her recommendations got me through a number of very sensitive and difficult meetings without giving into my usual knee jerk reactions. To date I've sent copies to 3 colleagues and just can't recommend this book enough.

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Karen S. Hoffman-The IDEA Coach

Wow.

Was I blessed to "discover" this book!

Synchronicity led me to "How to Reduce Workplace Conflict and Stress". A client needed a workshop to reduce stress and help employees bond. The same day, I "happened" to read the review in "O" Magazine and ordered immediately.

I LOVED it. I KNEW it was no coincidence either. My work focuses on positivity and ideas. On finding the good in situations. Well this book was like hanging out in a place that takes conflict and turns it in to appreciation.

I loved it (did I say that before?). My first order was for me; second order of 9 books was for clients and friends. Next order was for 5 more. And, I will be placing my fourth order this week.

There are stories and terms that can be used in the workplace to help change the energy from negative to thoughtful then hopefully to appreciative.

Please! Read this book to find out what "BIBS" means. I feel I can promise a paradigm shift that is SO transferable! Learn about the "stinky" twins. Understand flooding. Understand what happens to our brain when our heart beat increases to over 100 beats per minute. Understand the three cultures at work (Hostile, Helpless and Hearty Appreciation) and so much more.

This week was the week I used the material for that clients' workshop that led me to buy this book. This group works with prisoners and prisoners being paroled and included as employees a few paroled convicts that work with the prisoners. I always ask what someone finds useful from a workshop I conduct, several shared material I used from Anna's book as impacting them. The BIBS story was a highlight as was the flooding information. These paroled convicts said that it helped explain things from their past and and an understanding and a way they can share with the prisoners they are working with, new ideas to help them create a more positive future.

Thank you Anna!

Again, I thank Anna Maravelas that she took from her heart, soul, and her real life experiences to create this book that can truly change cultures from mindless or negative to hearty and positive appreciation.

Buy it for your boss, your employees, your co-workers, for government leaders, for non profit board members. Basically ANYONE working in groups.

Thank you again, Anna, for a book that is already impacting my world.

Positively,

Karen S. Hoffman-The IDEA Coach
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