Recommended Read For All Emergency Dispatchers

Richard Behr is a very sincere person who passionately cares about the emotional well being of all individuals in the emergency dispatching field... The book conveys that message, plus a strong reminder to the reader to take care of yourself and know the warning signs of overload and PTSD. When he signs a copy of his book, in addition to his name he also writes, "Thanks for all you do and for making a difference everyday," and he means it. As a dispatch supervisor at a busy Southern California Police Department, I keep two copies of his book at work with me to share with my dispatchers, and I also share his book with my students when I teach my Dispatcher Wellness Class.
In addition to good plain facts and information about stress and how to fix it, there are also light hearted stories and anecdotes to make you laugh. If there is one important thing that dispatchers should learn and Richard would encourage you to learn, laughter is the best medicine. To anyone who has ever criticized this book as being too light hearted or flippant, you've missed a really important message. Try reading it again and you'll catch what you missed the first time around.

Thanks Richard for an important dispatcher wellness tool....

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Highly recommended

Some of this I already knew, some was new to me. It was nice to see that what I'm feeling is normal for dispatchers. I highly recommend this book. The poems in the back are nice reminders. Book is small enough in size to fit at the console.

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Richard is an inspiration

I met Richard at a meeting in Iowa and became an instant fan of his work. He sat with me and listened to me (a stranger) talk about life in general and gave me some wonderful advice at a time in my life when I needed to talk to someone who had been "in my shoes." Richard is very inspiring and so is his book. Since I got an autographed book from him, I have read it over & over again and find myself smiling, nodding, and thinking, "Yep, that's exactly how I feel or felt!" There are many wonderful poems and stories in this book that relate to everyone's life at some point or another. Richard's book always makes me happy and is a great pick me up when I feel like I am "Just a dispatcher." I would reccomend it for anyone!

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