Cyberhome knowingly sold faulty units!

I bought this DVD player when I was on holiday in Florida in 2004. It packed up after a week and I returned it for a replacement. When I got back home the device packed up again after a couple of weeks.
Unknown to me at the time these units were being sold with a known fault with the battery. Cyberhome thought by adding an addendum to the units they were STILL shipping out faulty that they would not have to fix the fault.
The problem with the battery was it became "dead" if left in the unit and allowed to drain. When this happened the battery could no longer be charged with the supplied charger.
Again Cyberhome provided a "fix" rather than recall the faulty units and give the customers a fully working model. They let customers know there was a battery conditioner which would revive the battery to it's normal glory BUT, it wasn't free, you had to pay for it!
As you can guess the customers weren't happy and caused a fuss which forced Cyberhome to provide them for free.
I still think the units should have been completely replaced but at least this was better than nothing.
As if things couldn't get worse, because I was a visitor to the USA, I had no rights according to Cyberhome to have my unit repaired. They wouldn't even send a battery conditioner to my address in the UK...their excuse?...."We cannot ship to the UK". Where have you ever heard such rubbish? Their products are made in Taiwan!
I put it down to lazy and bad customer service and I will not deal with this company again. I hope whoever reads this will have the same sentiments as me.
To this day, 2 years on I have had 3 weeks use of a device which cost me more than $200.
Thanks for nothing Cyberhome. I hope your company crashes to it's knees, where it belongs!

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Battery Life is not good

I bought two of these for both of my children to use. They would put in a movie and before the movie was over the screen would start to flicker and then it went completely black. The sound is good and the picture is clear but the battery is an issue. I would never take this on an airplane cause it might only get you through take off before it quits on you.

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Do Not Buy This!

From day one it never worked properly. Would take several reboots to read a DVD. Had terrible problems blacking out or going dead if the power cord was jiggled. It was still under warranty, so we sent it back and the manufacturer sent us a new one. Same problems with the new one. Battery life is not long enough to play a movie all the way through. Very cheaply made. Don't waste your money on it.

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